Privacy Policy
Last Updated: October 6, 2026
Pruva Games ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and protect your information when you use our games, apps, websites, or other related services (“Services”). By accessing or using our Services, you agree to the collection, use, and handling of your information as described in this Policy.
Why We Collect Your Data
We process personal data to provide, operate, and improve our Services, and to fulfill our contractual obligations and legitimate interests, in compliance with applicable data protection laws, including GDPR and KVKK. This is done to create and manage accounts, operate and maintain the Service, verify and process payments, deliver requested products and services, update player profiles, customize experiences, provide social features, respond to support requests, send Service updates or offers, deliver personalized advertisements, monitor usage and social interactions, prevent fraud, ensure fair play, and analyse, profile, and segment data to enhance the Service and overall player experience.
Information We Collect
We may collect personal, technical, and usage data, including but not limited to:
- Personal Information you provide directly: email address, username, profile picture (if applicable), and any other information you voluntarily submit.
- Device and Usage Information: device type, operating system version, device identifiers, model, IP address, language settings, country, game version, and crash reports.
- Analytics and Performance Data: how you use our Services, levels played, session duration, ingame events, errors, and performance metrics.
- Payment Information: if you make purchases, we collect payment method details as required by the payment processor (we do not store full credit card numbers ourselves).
- Automated Decisions and Profiling: We may use the data collected from your use of our Services to analyse behaviour, personalize game content, or display targeted advertisements. This automated processing helps improve your experience and the overall Service. You have the right to object to profiling or automated decision-making where it produces legal or similarly significant effects.
How We Use Information
We use the collected information for purposes including:
- To provide, maintain, update, and improve our Services.
- To personalize your experience (e.g., game settings, offers, and content relevant to you).
- To process in-app purchases and support.
- To analyze performance and detect fraud.
- To communicate with you about updates and feedback.
Who Can Access Your Data
- Other players: As social features are an integral part of our games, other players may view certain information about you, such as your profile and in-game activities.
- Service partners: Pruva Games engages partners to provide services such as hosting, player support, advertising, analytics, and fraud prevention. These partners process your data solely under our instructions and in accordance with this Policy.
- Authorities: To prevent fraud or illegal activities, we may share your data with other companies or organizations and disclose it to public authorities in response to lawful requests.
- Consent & Legal: We may also share your data based on your consent, to comply with applicable laws, or to protect the rights, property, or safety of Pruva Games, its players, or others.
- Social & Ad partners: The Services may include features from our partners, such as social media integrations or in-game advertising. These partners may access your data under their own privacy policies. We encourage you to review their policies to understand their data practices.
- International transfers: As our Services are global, your data may be transferred to countries outside your own. Different countries may have different data protection laws, so we implement appropriate safeguards, such as the European Commission's Standard Contractual Clauses or, for transfers to the United States, the EU-U.S. Data Privacy Framework where the recipient is certified under it, to protect your information.
Third-Party Services and SDKs
We may use third-party service providers to help us operate, analyse, advertise, or improve our Services. These may include analytics providers, advertising networks, crash reporting services, cloud storage, payment processors, etc. These third parties may collect information automatically via SDKs, cookies, or similar technologies. We require them to treat that data securely and only for authorized purposes. You may control or disable certain third-party data collection through your device settings or by adjusting preferences in the Services.
Cookies and Tracking Technologies
We and our partners may use cookies, local storage, device identifiers, pixels, and similar tracking technologies to recognize your device, track usage (e.g., which levels are most played), help personalize content, and monitor performance. You can manage or disable certain tracking features via your device or system settings, but disabling some may impact your experience of the Service.
Data Retention
We retain personal data only as long as necessary to perform the functions for which it was collected, to comply with legal obligations, to resolve disputes, to prevent abuse, and to enforce our policies. After that, data may be aggregated or anonymized for analytical purposes.
Children's Privacy
Our Services are intended for users aged 13 and older and are not directed at children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal data from a child under 13, we will delete it. Parents or guardians who believe their child has provided us with personal data can contact us at info@pruvagames.com.
In some countries the minimum age for consenting to the processing of personal data is higher than 13 (up to 16 in parts of the European Union). Users below that age may only use the Services with the consent of a parent or guardian.
For more information for families, see our Parent Guide.
Your Rights
- Access, correct, or delete your personal data.
- Restrict or object to certain processing.
- Request portable copies of your data.
- Withdraw consent if applicable.
Security
We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, misuse, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so absolute security cannot be guaranteed. In the event of a data breach that may affect your personal data, we will promptly notify you and the relevant authorities in accordance with applicable laws, including GDPR and KVKK, and take all necessary steps to mitigate any potential impact.
Changes to This Privacy Policy
We may update this Policy from time to time. If there are material changes, we'll notify users by posting a notice in the Services or via email (if that is part of our contact info).
Contact Us
Email: info@pruvagames.com
Address: İVEDİKOSB MAH. 2224 CAD. NO: 1 İÇ KAPI NO: 116 YENİMAHALLE/ANKARA